If you still need help, contact Apple Support. You can use the Apple TV Remote on your iPhone or iPad to navigate your Apple TV to check which version of tvOS you have. Your product is eligible for a battery replacement at no additional cost if you have an AppleCare Plan and your product's battery holds less than 80. Our warranty doesn’t cover batteries that wear down from normal use. If you can't pair your remote, make sure your Apple TV is updated to the latest version of tvOS. Apple TV 4K and Apple TV (4th generation) include a remote with a rechargeable battery. If asked to do so, place your remote on top of your Apple TV to finish pairing. Press and hold Back (or Menu) and Volume Up for 5 seconds. Make sure the remote is about 7.5cm from your Apple TV. If your remote still isn't working as expected, try pairing your remote to your Apple TV again. When the Connected notification appears, you can use your remote. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Press and hold the TV/Control Centre button and the Volume Down button at the same time. If your remote still isn't working as expected, try restarting your remote. If the volume buttons on your Apple TV remote stop working, find out what to do. Wait at least six seconds and then plug it back in. Unplug your Apple TV from its power source. Stay within about 6 metres (20 feet) of your Apple TV and move anything that blocks the path between your remote and the front of your Apple TV, television, receiver and sound bar.Ĭharge your remote for 30 minutes using a USB-C to USB or Lightning to USB cable and a USB wall charger. Go to Settings > Accessibility > Apple TV Remote, then turn on Directional Buttons. If your remote isn't working as expected, find out what to do. On the Apple TV Remote on iPhone, you can use buttons instead of swipe gestures. Insert a coin or a flat object into the wedge of the battery compartment and turn it counter clockwise. Next to Battery Level will be your Apple TV remote's battery percentage You can charge your Apple TV remote with a Lightning cable or a USB-C cable but that is only for the Apple TV 4K 2022. If your Siri Remote or Apple TV Remote isn't working Look for the identifiable, circular battery compartment on the back panel of Apple TV remote.
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